Privacy Policy

1. Introduction

Sonus ("Sonus", "we", "us" or "our") is an Augmentative and Alternative Communication (AAC) application published by Selcora Mobile. This Privacy Policy explains what information the Sonus app and this website collect, how we use it, and the choices you have. By using Sonus, you agree to the practices described here.

We built Sonus to be private by design. Your communication boards, cards and the sentences you build stay on your device.

2. Information We Collect

2.1 Information stored only on your device

The following content is created and stored locally on your device and is not sent to our servers:

• Profiles you create and their settings
• Custom cards and categories, including any photos or labels you add
• Favorites, recently used cards and usage counts
• The sentences you build and have spoken aloud

2.2 Information collected automatically

To keep the app reliable and to support a free product, we and our service providers may collect limited technical and usage data, such as:

• Device type, operating system version and app version
• Anonymous, aggregated usage and crash/diagnostic data
• A device advertising identifier (only if you allow tracking — see Section 4)

We do not ask you to create an account, and we do not collect your name, email address or phone number inside the app.

3. How We Use Information

• To provide, operate and maintain the app
• To understand which features are used so we can improve Sonus
• To diagnose crashes and fix technical problems
• To process optional in-app purchases and restore them
• To display advertising that helps keep Sonus free (where applicable)

4. App Tracking Transparency

On iOS, Sonus will ask for your permission before tracking your activity for personalized advertising. If you decline, the app continues to work fully and you may see less relevant ads. You can change this anytime in Settings → Privacy & Security → Tracking.

5. Third-Party Services

Sonus uses trusted third-party services that may process limited data under their own privacy policies:

• Google Firebase & Analytics — anonymous usage analytics and remote configuration. Policy
• Google AdMob — advertising. Policy
• Adapty — in-app purchase and subscription management. Policy
• Apple — App Store, in-app purchases and on-device text-to-speech.

6. Refund Requests

If you request a refund for an in-app purchase or subscription from Apple, we may share information about your in-app purchase activity with Apple to help assess the refund request. This information may include: the time elapsed since you installed the app, your total app usage time, an anonymized account identifier, whether the purchased content was accessed or consumed, whether your purchase included a free trial period, the total amount you have spent in the app, and the total amount previously refunded to you. This data is shared only in response to a refund request initiated by you, and only with Apple. If you do not want this information to be shared, you may opt out at any time by contacting us at support@heceapp.com.

7. Children's Privacy

Sonus is often used by and on behalf of children, including those with communication needs. We do not knowingly collect personal information that identifies a child. Content such as custom cards and photos stays on the device. We encourage parents, caregivers and educators to supervise setup and use.

8. Data Retention

Content stored on your device remains until you delete it or uninstall the app. Anonymous analytics and diagnostic data are retained by our service providers only as long as needed for the purposes above.

9. Security

We use commercially reasonable measures to protect data. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on where you live (including under the GDPR and CCPA), you may have rights to access, correct, delete or restrict the processing of your personal data. Because most of your data stays on your device, you can exercise many of these rights by editing or deleting content in the app, or by uninstalling it. For other requests, contact us using the details below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@selcoramobile.com
• Online: selcoramobile.com